Who wouldn’t want to be part of a more responsive, efficient and effective organisation? The ultimate aim of agile working is to improve business performance and increase customer satisfaction, and many companies are looking to implement this new way of working. So what are the key drivers behind implementing an agile working strategy?
1. Customer Needs
The proliferation of the internet has led to a more global economy and greater competition. There is now an emphasis on the service and knowledge that a company can provide. Customers are looking to build a relationship where they can purchase highly personalised and customised products.
2. Changing Demographics and Workforce.
It is not just how and where we work that is evolving, but the nature of work itself is changing. The share of total employment taken by white collar occupations is projected to rise to 46% by 2020. A senior executive told the MITIE Property Research team that 75% of white collar work today is processing information. Pretty much all of that will be automated in the next decade, so people will be freed up to do the clever creative stuff. Nine times out of ten that means you need to create a much more collaborative working environment.
3. Increasing demands for a work life balance.
The needs of the next generation that are entering the workforce are different to those we have been used to. Gen X is concerned about a balance between work and personal time. They want challenging work, but they also want the flexibility to perform it in their own time.
4. Cost and efficiency
The traditional office environment is underutilized. Research has shown that 45% of offices are unoccupied. After implementing agile working, companies such as PwC have been able to achieve a desk ratio of 1.5 or over. This equates to a property footprint reduction of around a third. UK workers also spend an average of 7 hours a week commuting to the workplace. That’s equivalent to working 47 extra days a year.
The internet and wireless technologies mean that a connection can be made with colleagues and customers wherever you are. The ability to share knowledge and idea’s quickly and effectively is giving people more control over their working patterns.
While car travel is one of the big carbon emitters, buildings and particularly offices are by far the biggest source accounting for over 40% of the total UK emissions of 153 million tonnes of C02.
If you are interested in implementing an agile working strategy, why not speak to one of our experienced workplace consultants – 0118 975 9750.