Published on:

22 March 2024

Updated on:

22 March 2024

Read time:

4 minutes

Nathan Watson

Development Director

Office interior design plays a crucial role in fostering collaboration, productivity, and employee well-being.

One of the most popular and widely debated office design concepts is the open plan office. While open plan offices have been praised for promoting teamwork and communication, they have also faced criticism for creating distractions and hindering privacy.

In this article, we'll explore the pros and cons of open plan office design and discuss strategies for striking the right balance to create a functional and engaging workspace.

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What is an open plan office design?

An open plan office is a type of office layout where employees work in a shared space with minimal barriers between workstations. This design aims to encourage interaction, collaboration, and a sense of community among team members. Open plan offices typically feature large, open floors with a variety of seating arrangements, such as desks, tables, and casual seating areas.

A history of open plan office design

The concept of open plan offices can be traced back to the early 20th century when architect Frank Lloyd Wright designed the Larkin Administration Building in 1906. This revolutionary design aimed to promote efficiency and communication by eliminating private offices and placing employees in a large, open space.

Over the years, open plan offices gained popularity, particularly in the 1960s and 1970s, as companies sought to reduce costs and improve teamwork.

Advantages of an open plan office

  1. Enhanced collaboration: The open plan office layout facilitates communication and collaboration among employees. With fewer physical barriers, team members can easily interact, share ideas, and work together on projects. This can lead to increased innovation, problem-solving, and knowledge sharing.
  2. Flexibility: Open plan offices offer greater flexibility in terms of layout and space utilisation. Furniture can be easily rearranged to accommodate changing team sizes, project requirements, or work styles. This adaptability allows organisations to make the most of their available space and quickly adjust to evolving needs.
  3. Cost-effective: Compared to traditional office layouts with private offices and cubicles, open plan offices can be more cost-effective. They require fewer walls, doors, and other structural elements, which can reduce construction and maintenance costs. Additionally, open plan layouts can accommodate more employees per square foot, potentially lowering real estate expenses.

Disadvantages of an open plan office design

  1. Noise and distractions: One of the most common complaints about open plan offices is the increased noise level and potential for distractions. With multiple people working in close proximity, conversations, phone calls, and other sounds can easily disrupt focus and concentration. This can lead to decreased productivity and increased stress levels for some employees.
  2. Lack of privacy: Open plan offices often lack privacy, which can be problematic for employees who require a quiet space to work on confidential projects or make sensitive phone calls. The lack of privacy can also make some employees feel uncomfortable or exposed, potentially impacting their job satisfaction and performance.
  3. Health concerns: The close proximity of employees in open plan offices can facilitate the spread of illnesses, such as colds and flu. Additionally, the constant stimulation and lack of personal space may contribute to increased stress levels and mental health issues.
  4. Diversity and inclusion: While open plan offices are often touted as promoting equality and inclusivity by breaking down hierarchical barriers, they can sometimes have the opposite effect. Some employees may find the noise and lack of privacy in open plan offices challenging.

Open plan offices are a delicate balancing act. It's crucial to carefully consider the pros and cons and implement design strategies that mitigate the potential drawbacks while enhancing the benefits. Ultimately, the goal is to create a flexible, adaptable workspace that supports the diverse needs of employees and enables them to do their best work.

Nathan Watson, Development Director

Strategies for striking a balance

  1. Zoning: Divide the open plan office into different zones based on work activities. Create separate areas for collaboration, focused work, and relaxation. Use furniture, partitions, or plants to define these zones and provide visual and acoustic separation.
  2. Acoustic solutions: Invest in sound-absorbing materials, such as acoustic panels, carpeting, and soft furnishings, to reduce noise levels and improve overall office acoustics. Consider implementing white noise systems or designating specific areas for phone calls and discussions.
  3. Privacy options: Provide a variety of private spaces, such as small meeting rooms, phone booths, or quiet pods, where employees can work on confidential tasks, make phone calls, or enjoy a moment of solitude.
  4. Employee engagement: Involve employees in the design process and gather feedback regularly. Conduct surveys or focus groups to understand their needs, preferences, and concerns. Use this information to make informed decisions and adjustments to the open plan office layout.

Creating a flexible workspace

The key to a successful open plan office is flexibility. By creating a workspace that can adapt to the changing needs of employees and the organisation, you can strike the right balance between collaboration and privacy, productivity and well-being.

Consider implementing flexible furniture solutions, such as movable walls, adjustable desks, and modular seating. These elements allow employees to customise their workspace according to their tasks and preferences. Additionally, embrace smart building solutions that enable remote work and seamless collaboration, such as video conferencing, project management tools, and cloud-based storage.

Remember, there is no one-size-fits-all solution when it comes to an office fit out or office refurbishment. The most effective open plan offices are those that prioritise employee well-being, adapt to evolving needs, and create a workspace that inspires and empowers individuals to do their best work.

Meet the Author

A lauded, lead creative who has been fast-tracked throughout his career, thanks to a passion for the intricacies in providing unique design work, Nathan has an illustrious portfolio which reflects his talent and the scope of his work. Nathan’s role is to lead the design team, guiding and influencing distinctive and exceptional designs.