Job role
We are seeking an accomplished account management leader to play a key role in driving OP's growth. By bringing a strategic mindset, relationship-building skills, and passion for client service, you will help expand our business with the UK's leading organisations while also bringing new, high-value clients into the OP portfolio.
The Enterprise Account Director is responsible for developing and executing the 'Enterprise Client' strategy across the UK. The role involves driving repeat business, client retention, and commercial contribution by establishing and growing long-term, strategic relationships.
The successful candidate will be a proactive, strategic thinker who can identify and pursue new business opportunities while maintaining and expanding existing enterprise relationships.
Key Responsibilities:
Develop and execute strategic account plans for enterprise clients, focusing on understanding their business, challenges, and opportunities
Develop, monitor and deliver structured account management plans for existing enterprise accounts alongside current relationship holders.
Strategic thinker with the ability to "connect the dots" by leveraging relationships across OP's network, identifying synergies, and bringing together the right people and resources
Collaborate with Business Development and Marketing to generate new opportunities and secure meetings with potential enterprise accounts
Create and deliver compelling presentations and proposals that demonstrate OP's value proposition and industry expertise
Accountability for pipeline and GP performance of the enterprise accounts channels
Proactively identify, pursue and secure new enterprise accounts in line with OP's ideal client profile
Maintain and grow relationships with key client contacts and decision-makers across multiple levels and functions
Proactively engage with potential clients through phone calls, face-to-face meetings, and networking events
Serve as the primary point of contact for the client from the initial meeting and pitch, through project execution, and into future collaborations
Partner with Project Directors, Operations and Design teams to ensure seamless service delivery and client satisfaction
Represent the business at senior industry forums and cultivate a network that positions the company as a market leader
Skills and Experience:
Proven track record of success in strategic account management and new business development
Strong commercial acumen and ability to develop account-level business plans and revenue strategies
Hands-on, proactive approach to client engagement and service delivery
Collaborative team player who can work effectively with cross-functional teams
Demonstrated ability to develop relationships with senior executives and influence decision-making
Exceptional communication, presentation, and interpersonal skills
Passion for understanding clients' businesses and serving as a trusted advisor
Willingness to travel frequently to client sites across the UK
About OP
Location
Based at the Reading office
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