Published on:

11 April 2024

Updated on:

01 October 2026

Read time:

Lee Parsons

Business Intelligence Director

Office interior design consultancy, Office Principles North, has completed the combined CAT A and CAT B refurbishment of a new Central Co-op support centre in Lichfield.

The c.32,000 sq ft facility delivers a hybrid workplace destination over three floors of Central House, Queen Street and secures Central Co-op’s presence in the city.

Its open plan office design houses a variety of adaptable work settings to promote collaboration among teams and provide individuals with autonomy in how and where they work.

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Features include bespoke event spaces, themed meeting rooms and areas for focused activities. A breakfast bar and dining area doubles as social and entertainment space, while an outdoor terrace on the building’s third floor caters for meetings and events.

The office refurbishment has been shaped by Central Co-op’s commitment to the environment and social responsibility. Office Principles North has reused materials wherever possible - including reupholstering c.80% of existing office furniture - while there is also new, sustainable lighting and external landscaping.

Central Co-op has made a significant long-term investment in the infrastructure of Central House, including necessary roofworks, brickwork and new windows to ensure it complies with the latest building regulations. A focus on energy efficiency has secured an EPC ‘A’ rating.

Office Principles North was chosen as delivery partner for the office refurbishment following completion of an initial workplace consultancy project that involved Co-op colleagues. In addition to the CAT B works, the contractor has also delivered the CAT A refurbishment of 12,460 sq ft space that will be sublet by Central Co-op.

With sustainability being so core to our purpose, we couldn’t be prouder of what we’ve achieved, with a modern, light and airy space where colleagues can be at their very best to make a difference for Members and customers. Not only have we created modern ,convenient spaces where colleagues can work collaboratively together, we've also created a place where we can proudly host our events such as our Members meetings, in the heart of the City centre.

Liz Hanshaw, Head of Change at Central Coop

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It has been a huge pleasure to work in partnership with Central Co-op to deliver its new Lichfield support centre. Together, we’ve created a modern, sustainable workplace that embodies the organisation’s culture and values and cements its place in the heart of the local community. The design has been shaped by Co-op colleagues and succeeds in fusing functional and creative spaces that promote both hybrid and collaborative ways of working. The project has undoubtedly enhanced Central Co-op’s existing property portfolio.

Meet the Author

Lee brings deep knowledge to his role as Business Intelligence Director. Building on his successful tenure as Marketing Director, where he led major initiatives including the OP rebrand and built a high-performing team, Lee now drives data-driven decision making across OP. His expertise in analytics and business metrics helps shape strategic direction and measure performance outcomes. Lee's comprehensive understanding of the business, combined with his analytical approach, enables him to provide critical insights that guide company growth and operational excellence.